There have been a number of enquiries for empty bottles, tubes and caps over the previous few weeks: unfortunately, inventories both within Australia and China have been depleted, meaning that all new orders for these items must go into production queues, rather than supplied from stock. Typically, production times when we place orders is between 20-30 days and transit times 15-20 days. However certain restrictions have extended these times further into unknown territory. Finally, prices and lead-times can change at the last minute, due to sudden changes in transport costs, the product itself and AUD/USD exchange rates. For these reasons...

Due to restrictions in the Australian ethanol supply, Promotherapy will be unable to produce any further units of the hand sanitiser products for the foreseeable future. There are a number of other options that we’re still exploring at this stage, however none have yet come to fruition. Until our inventories are replenished, these products cannot be supplied to any new orders. If anyone in our networks is able to source and supply high-grade (commercial / cosmetic) grade ethanol or bioethanol, we’d love to hear from you. We require up to date SDS information supplied to us for review. Shipping can be...

Promotherapy is now taking expressions of interest for our new “Maker” initiative!To register your interest, please email us at production@promotherapy.com.au. Managing our growing production operation in a safe and sustainable way under the new conditions has been a great challenge for us here at Promotherapy. But thru adversity, we also see a great many opportunities. There is such a tremendous pool of talent out there in our communities, so one of the opportunities we’re looking at is the possibility of developing an extended network of Makers to help us grow those parts of our production that are able to be...

Due to concerns of “price gouging”, our web platform provider (Shopify) has deleted all hand sanitiser products from our store until we’ve presented evidence that our pricing is “fair” – this is in accordance with their Acceptable Use Policy and Terms of Service. Of course, those of you following would already be aware that Promotherapy has made a deliberate point of not changing any of the prices on these products, and thankfully so far there has been no need. We’ve also made a point of urging our associates to limit their sales margin on these products to a realistic and reasonable percentage during...

Our regular call-thru phone messaging service has been [cautiously] reinstated following last week’s deluge. All enquiries that were called through in the previous week are being collated and will be replied-to as normal, over the coming few days. The personal hygiene infographic will remain published and all other products are unavailable for purchase, until further notice. This is due to a number of control measures we’ve had to establish to maintain operations under the current conditions. If possible, we ask that you please email your enquiry through to sales@promotherapy.com.au. We are dedicating all resources available at the moment, to making as much of...