News

Ethanol now under allocation: ongoing availability of hand sanitiser uncertain

Vinny Sanders

Ethanol now under allocation: ongoing availability of hand sanitiser uncertain

Suppliers of Australian-made Ethyl Alcohol / Ethanol (the active ingredient in our anti-bacterial hand sanitiser products) are now under allocation and supplies are limited. At this stage, we have secured enough material to fulfil orders from stock, up to our May arrivals of containers. Once current stock is depleted, and for any larger orders in excess of current inventories, additional delays may apply. We are working to maintain a steady ongoing supply of both our containers and constituent ingredients and further announcements will be made as new information is received, please bear with us.  This delay comes about due to our next...

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Service delays, please bear with us :)

Matt Santos

Service delays, please bear with us :)

We’d like to apologise in advance for any delays in our normal response times to queries and request that you please bear with us as we continue to work thru. New enquiries are being addressed in the order they come into our email – which includes phone enquiries that are sent thru by our answering service. Our primary focus is at this time maintaining our average production lead-time benchmark for orders that are already in our system and this has temporarily taken some resources away from administration. Since this time last year Promotherapy has been undergoing some internal restructuring and...

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Coronavirus protective measures for business (Information May Be Outdated) 🦠🧼

Vinny Sanders

Coronavirus protective measures for business (Information May Be Outdated) 🦠🧼

Promotherapy is closely monitoring this evolving situation and we’ve summarised the recommendations of Australian Department of Health best practices that we suggest be implemented into your workplaces to prevent potential spread of the Coronavirus: Frequently clean touched surfaces and objects Wash hands often with soap and water for at least 20 seconds (use at least a 60% alcohol-based hand sanitizer if washing hands is not possible) Cover coughs and sneezes Avoid close contact with others, such as touching If you have been diagnosed with Covid-19 you are required to isolate yourself (see https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov) for the recommended period Please click here...

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New financial measures effective immediately

Vinny Sanders

New financial measures effective immediately

In addition to rapidly deploying new internal testing and containment procedures for our staff, Promotherapy has also established the following [temporary] financial measures to safeguard operations as we work to strengthen supply chains in the midst of fluctuating conditions. We urge our sales associates to be mindful of these new measures when communicating with customers: Fluctuating market and currency conditions: To mitigate the risks posed by rapidly changing market conditions, the validity period of wholesale list prices published through our web and other platforms has been reduced to seven (7) days, until further notice. This means that pricing could need to...

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Hand sanitiser production to recommence first week of April 2020

Vinny Sanders

Hand sanitiser production to recommence first week of April 2020

We have sold out of all available antibacterial hand sanitiser products as of this morning, so production on any new orders received from today will commence once materials and containers are replenished first week of April. We apologise for the delay. Regular, ongoing deliveries of larger quantities of material are being arranged and a number of internal controls have been established to help safeguard operations. Orders placed between now and early April will be prioritised for early shipment once production begins again.   

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